Need help?

How do I place an order ?

Here is a step-by-step guide to help you complete your order on Longchamp.com.

1 - Find your item whilst browsing through the categories. Already have an item in mind? Search for it using the search bar at the top of the website.

2 - Once you've chosen your item, add it to your cart and enter your desired quantity.

3 - Create an account if desired – this will allow you to track the progress of your order

4 - Enter your shipping and billing address

5 - Enter your bank details in our secure area and accept our General Conditions of Sale.

Once you've completed your order, a thank you page will appear displaying your order number, confirming that your order has been successfully placed.

You'll also receive a shipping confirmation email once your order has been dispatched. You can access the invoice via your customer account once your

order has been dispatched.

An order shipment email will be sent to you once your parcel is with our carrier.

Here you can find the tracking number and a link to our carrier's website to track the delivery of your Longchamp order.

You can also use our dedicated "Track my order" section by entering your order number, email address and billing postcode in the relevant fields.

The tracking number of your parcel and the link to our carrier's website will also be available here.